This morning, I got an email from a former customer. I've always found it easy to build rapport and create valuable relationships with colleagues -- internal or external. I have not seen this customer in nearly two years, and because of the relationship he & I had, and I guess the impression I left him, he emailed me this morning with some questions about some potential changes that are on the horizon at that particular hospital.
The purpose of the conversation was to gather my thoughts & opinions on the matter. He said that during some of the conversations they were having, between some members of the new(ish) management team, he immediately thought of me as the ideal person to go to with this particular topic.
I don't post this in an arrogance or as a "humble brag" -- not at all. I merely think it's important to share just how much impact we have when we interact with one another, and the value of building good relationships. Good relationships (in business or in personal life) only come when effort is invested, and the value of good relationships cannot be overstated.
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